Frequently Asked Questions

If you have cancelled your prepaid order before it is shipped, refund will be initiated immediately, and it will reflect in your original payment method within 1 - 10 working days.

Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days.

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.

Yes, you will receive a tracking number via email once your order ships.

Yes, we prioritize sustainable materials and ethical manufacturing practices.

Care instructions are included with each product. Generally, we recommend gentle washing and air drying.