Return and Exchange Option:

We appreciate your interest in our brand TADA, and we would like to provide you with important information regarding our website policies. Please take note of the following points:

  • Refunds:   Please be aware that we do not offer refunds for purchases made on our website. However, the amount you paid will be credited to your TADA login account, allowing you to use the credit for future purchases.
  • Exchange:                  

Damaged Products: In the unfortunate event that you receive a damaged product, we offer an exchange service. To initiate the exchange process, please fill out the provided form below. We apologize for any inconvenience caused and will make every effort to resolve the issue promptly.In cases where the product is damaged, we kindly ask for your cooperation in providing an unboxing video. This step is necessary to confirm that the error was on our part. Please rest assured that we thoroughly inspect all products before shipping them to our valued customers.

Size Issues: If you encounter size-related problems with your order, we are happy to facilitate an exchange for the same product in a different size. In the event that the same product is unavailable, you will be given the option to select an alternative dress from our collection. To ensure a proper fit, we kindly ask you to refer to our size chart before placing your order.

Timely Exchange Requests: To ensure a smooth exchange process, we request that you promptly fill out the exchange form within 48 hours of receiving your order. If not, Exchange will not be provided.    

We value your satisfaction and strive to provide the best possible shopping experience. If you have any further questions or concerns regarding our policies, please don't hesitate to contact our customer support team which is mentioned below. Thank you for choosing TADA.

NOTE : Please note that we do not offer exchanges or refunds for any items purchased under offer products, coupon codes, or promo codes.

Actual color of product may slightly vary compared to what you see on your Mobile, Tablet, Laptop or Desktop screen due to photographic lighting sources or your screen resolution.

Drop your Exchange Queries below,